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The Novilla Hybrid Mattress: A Cozy Home Made Simple!
Your new Novilla mattress, featuring a 12-inch queen size, has everything you need for a comfortable night's sleep. The package includes a Novilla 12" queen size hybrid mattress, a Novilla manual, a warranty card, and a package opener.
It's important to note that the pillow-top mattress may take more than 72 hours to fully expand, as low temperature, humidity, air pressure, and ventilation conditions in your room can delay the expansion process.
Motion Isolation and Balanced Support: The Novilla 12-inch queen mattress boasts an individual pocket coil spring system that effectively isolates motion, preventing disturbances from other people or pets sharing the bed. This mattress balances your body weight, maintains spinal health, provides support, and relieves pain, making it suitable for side, back, or stomach sleepers, ensuring a more quiet and deep sleep experience.
Gel Memory Foam Enhanced Cozy Feature: The five-layer hybrid mattress is equipped with gel memory foam and high-density foam, which stabilizes your sleep temperature. It controls temperature accumulation that can disrupt a comfortable night's sleep, and is further optimized for temperature control, heat dissipation, and pressure relief. The comfortable gel memory-foam layers guarantee a cozy feeling throughout the night.
Dual Edge Support System: The queen pillow-top mattress features a dual-edge system that reinforces the edge innerspring firmness, provides body contouring, and protects the mattress. This system offers support when you sit on the edge of the mattress, preventing you from rolling off. The Novilla spring mattress also comes with 4 handles, making it easy to move.
Mattress in a Box and Fits Most Bases and Frames: The 12-inch queen size mattress, measuring 80" L x 60" W x 12" H, is rolled and compressed in a box for convenient shipping. Setting it up at home is a simple task. The mattress is compatible with most bed frames and can be used without a spring box. Just unseal the mattress and let it inflate for about 72 hours to enable full expansion.
Hybrid Mattress with Medium Firmness: The Novilla spring mattress queen is medium firm, and comes with a 100-night sleep trial. If you encounter any issues, please don't hesitate to contact the customer support team.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
item_weight | 83.4 pounds | ||||
product_dimensions | 80 x 60 x 12 inches | ||||
country_of_origin | Indonesia | ||||
item_model_number | NV0M807-12-Q | ||||
customer_reviews |
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best_sellers_rank | #31,915 in Home & Kitchen (See Top 100 in Home & Kitchen) #156 in Mattresses | ||||
date_first_available | April 1, 2021 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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